Digging deep to find the true source of quality issues.
Identifying the root cause is the most critical step in problem-solving. I utilize a variety of tools to peel back the layers of a problem, ensuring that we address the underlying systemic issues rather than just the symptoms.
Whether using a Fishbone Diagram to brainstorm potential causes or the 5 Whys to drill down to the core issue, I facilitate sessions that encourage open dialogue and data-driven conclusions.